AC Car Beauty is responsible for protecting your personal data and strictly complying with applicable laws. We are committed to properly managing, protecting and processing your personal data in accordance with AC Car Beauty’s personal data protection policy (“this Policy”), which applies to all personal data collected by our online store (“this website”).

Please read this policy carefully, which explains how we collect, use, process or disclose your personal information. We may also collect and process your personal data in accordance with any exceptions under applicable law, which exceptions may not be listed in this policy. We think this policy will help you make an informed decision about whether to provide us with any of your personal data.

For the purpose of understanding AC Car Beauty’s personal data protection policy, the following terms used in this policy have the following meanings:

“Applicable law” means the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and its subsidiary laws and rules (as amended from time to time);

“Personal Data” means any information, whether true or not: (a) based on (i) that information; or (ii) that information and other information that we hold or are likely to have access to ( including information in our records (as may be updated from time to time)) that identifies a specific individual, or (b) is defined as “personal data” or “personal data” under applicable law;

“Site” means AC Car Beauty’s website https://accarbeauty.com/, social media and online stores, and any other websites or applications we may own or operate from time to time;

“Services” means any services provided by AC Car Beauty in connection with the following (whether through physical or online channels or any other media now known or possible in the future);

“Social media” refers to AC Car Beauty’s web pages and accounts on third-party social media platforms such as Instagram, Facebook, Twitter, Pinterest and YouTube;

AC Car Beauty (including subsidiaries of any individual, group, partnership or other entity).

We may collect personal data from you during our business relationship with you. The personal data we may collect includes your name, contact details, postal and delivery addresses, email address, date of birth, network and device data, your shopping or browsing behavior, facial images, voice recordings (customer service calls) and your Any personally identifiable information you provide to us in any form submitted to us or in any other form of interaction you have with us. We will notify you when we require you to provide your personal data. If providing personal data is necessary, please note that if you do not provide us with such personal data, we may not be able to provide our services to you. We may also ask for other personal information that is not marked “required”, and you can provide such personal information completely voluntarily (but please note that such personal information will be used to improve our understanding of our website and users, in order to provide better products and/or services).

If you submit personal data of a third party to us, you represent to us that you have obtained the consent of such third party to provide us with their personal data for the relevant purposes.

We may update this policy to ensure that it conforms to industry trends and/or any changes to legal or regulatory requirements. You agree to be bound by the terms of this policy as updated from time to time. We will endeavor to notify you of any material changes to this policy via email or a notice on the website.

How do we collect your personal data?

We collect your personal information at the following times: you fill in billing information on the website; you use any of our related services, such as subscribing to our newsletters, product notifications; you conduct transactions on our website’s products; you activate or use any payment-related functions available on our website or provided by our third-party service providers; when you register for the Partner Partnership Program, the Social Opinion Leader Program or any event organized by AC Car Beauty; when you use our Any related services, such as subscribing to our newsletters, product notifications; you browsing our goods and services or otherwise interacting with us; your acceptance of our cookies on your device; your interaction with our customer service team or other representatives Interactions, such as online customer service chats, web forms, emails, phone calls, video calls, letters or face-to-face meetings; you interact with us through our social media, such as liking our posts, commenting on our posts, commenting on our Send us private messages on social media; you interact with us on our live channels, such as liking or commenting on videos; when you participate in our offers, competitions, sweepstakes, initiatives or any requests for additional personal data, such as customer surveys ; We receive referrals from business partners and third parties, for example, when they introduce you to participate in joint promotions or collaborations or to redeem prize vouchers you purchase through them; you or your authorized representative submit to us for any purpose reasonably authorized by you your personal data, for example, if the representative purchases our goods or services to be shipped to you or given as a gift; our third party analytics and other service providers provide us with your personal data, which they collect and process, and Disclosed to us in accordance with their separate privacy policies; or when you voluntarily submit your personal data to us for any reason. In the course of your use of our website and our provision of products and services, you agree that you have consented to the transfer of your personal data from us to third parties or to our third parties and/or affiliates for the purposes set out in this privacy policy Any other terms provided by the Company. Your credit card details may be collected, processed and stored directly by our third-party payment service providers in accordance with their terms of use and privacy policies. We may collect your bank account details to process refunds.

We may also collect your personal data where consent is not required by applicable law.

Please ensure that all personal information submitted to us is complete, accurate, true and correct, otherwise we may be unable to provide you with the products and services you have requested.

How do we use your personal data?

We may use and disclose your personal information for the following purposes necessary to provide you with our products and services, including: registering and maintaining your account and verifying your identity or age; registering and communicating with you Partner partnership program account, social opinion leader program account or any other account related to the program organized by AC Car Beauty; process your product or service order, process or collect order payment; deliver or fulfill the product or service you purchased , including our couriers calling or messaging you to obtain your delivery instructions; verifying and executing payment transactions related to you and/or the services you use (including any credit card payments, bank transfers, money transfer or e-wallet transactions). In order to verify and execute such payment transactions, payment information, which may include personal data, will be transferred to relevant third parties, such as our payment service providers to facilitate your use of payment-related services to process your returns and refunds in accordance with our Terms and Conditions. make payments; facilitate your use of payment-related services; process your returns or refunds in accordance with our “Terms and Conditions”; handle your inquiries and resolve your complaints in accordance with our “Intellectual Property Policy”; provide you with information related to your Website activity and/or services and features to which you have subscribed, such as items saved in your shopping cart, favorite lists, brand or product notifications; to communicate with you about (i) your inquiries, requests and feedback, (ii) our Terms and Conditions, this policy or other terms and conditions, and (iii) AC Car Beauty’s communications with you include communicating any important communications, including general announcements or public statements; personalizing and Improve your customer experience, such as prioritizing products and services in your search results or content; monitor and ensure compliance with our Terms and Conditions, including regarding dispute resolution; comply with (i) internal risk controls, (ii) our Terms of use of payment processing, financial or banking services, such as regarding credit card disputes, fraud, billing errors, or (iii) any applicable laws; and optimizing our website by conducting debugging, statistical analysis and other activities to ensure the proper functioning of our website, and improve its functionality. (Together, the “Specified Purposes”)

In addition, we may use and disclose your personal data for the following purposes: To send you marketing communications about our goods and services (if applicable), any promotions related thereto or the website, including to inform you that we offers, initiatives and promotions, contests, sweepstakes, point collection partners or points redemption programs and other promotions; send you information about goods and services from our business partners who provide such goods and services (if applicable) ( (if applicable) promotional materials, including sending promotional emails with your order, informing you of our marketing activities, initiatives and promotions, competitions, lucky draws, point collection partners or points redemption programs and other promotions; on the website or other websites, online To send you advertisements on the store about our goods and services (if applicable) that may be of interest to you; to allow us to send you advertisements to you about our goods and services (if applicable) that may be of interest to you; to invite you to participate in our customer events ; Process your request to participate in our offers, competitions, sweepstakes, initiatives or any additional personal data, such as customer surveys; Process your participation in cooperative point collection or point redemption programs of AC Car Beauty or its business partners; Conduct market and customer research , analytics or tracking; promote our products and services on our website; manage AC Car Beauty’s administrative and business operations, comply with internal policies and procedures; improve all customer service touch points and train our customer service team, such as record keeping and monitor phone calls; and any specific purposes related to specific products or services (we will notify you separately on the relevant product or service webpage). (collectively, the “Additional Purposes”)

We may also (a) for other purposes reasonably related to the specified purposes and (where relevant consent has been obtained and maintained) additional purposes; or (b) where applicable law does not require consent for such uses. Next, use your personal data.

Note: We cannot use your personal data to send you any promotional materials without your consent. If you have already given us consent, you may withdraw your consent in accordance with Section 6 below (“Request to Withdraw Consent”). If you withdraw your consent to our use and processing of your personal data for specified purposes and additional purposes (other than in connection with sending you promotional materials), we may not be able to continue to provide you with relevant products, services or benefits related to our promotions. .

Who will share your profile?

In connection with our use of your personal data for specified purposes or additional purposes, we may disclose your personal data to our: AC Car Beauty’s affiliated entities; AC Car Beauty’s affiliated entities’ employees, consultants, temporary workers; AC Car Beauty Marketplace sellers who provide and deliver products or services you order through the Site; payment processors who process your payments on the Site; third-party payment service providers so that they can provide you with payment-related services; third parties Logistics providers, such as courier services that deliver your orders to you; business partners who remain separate with you for cooperative points collection partners or referral or point redemption programs; and any offers, competitions, events, services, cooperation collections organized by us Business partners or suppliers related to the processing and management of point partners or point redemption programs; professional consulting and consulting agencies that provide legal and other advisory and advisory services; agents, contractors or service providers that provide operational services to us, Such as online cloud storage and processing, marketing optimization, information technology, telecommunications, security or other related services that require them to collect, use or disclose your personal data; and any other person to whom you authorize us to disclose your personal data. We may also disclose (a) for other purposes reasonably related to the specified purposes and (where relevant consent has been obtained and maintained) additional purposes; or (b) where applicable law does not require consent for such disclosures. Your personal data.

We will endeavor to limit the disclosure of your personal data to the minimum necessary to fulfill the specified purpose or additional purposes.

Disclosure of your personal data outside of AC Car Beauty

We will disclose personal data outside of AC Car Beauty only if we believe that disclosure of the personal data is reasonably necessary to: satisfy any applicable law, regulation, legal process or enforceable governmental request. The AC Car Beauty Terms and Conditions, including investigating potential violations; detecting, preventing, investigating or otherwise resolving any actual or suspected fraud, harmful or illegal activity, security or technical issues; and protecting AC Car Beauty as required or permitted by law. , our users, third parties or the public’s rights, property or safety from harm. We use our best efforts to disclose your personal data only to the extent necessary to carry out the relevant or additional purposes.

How do I access or correct my personal information?

To access or correct your name, email address, date of birth, shipping and billing addresses, contact numbers and other personal data, you can submit a request to our data protection via our customer feedback form (available on the website) personnel request access to and correction of such personal data. We may require additional information from you to confirm your identity before allowing access or making corrections.

We will endeavor to respond to your personal data access and correction requests within 30 days. If we are unable to meet this deadline, we will notify you as soon as we can provide the relevant information or make corrections. Please note that certain types of personal data access and correction requests may be exempt under applicable law.

Please note that we may charge a reasonable fee to process your personal data access request.

We will send your corrected personal data to every other person or entity to which AC Car Beauty disclosed such personal data within one year prior to the date of correction, unless such person or entity serves any legal or business purpose Neither the corrected personal data nor your agreement with us is required: Subject to your consent, we may disclose the corrected personal data only to those to whom we have disclosed the personal data within one year before the date of correction. sent to a specific organization.

Withdrawal of processed request

If you would like to withdraw your consent for us to send you sales, marketing or promotional materials, please notify us as follows: Withdraw your consent to receive promotional text messages: Please follow the steps provided in the promotional text message to unsubscribe; or Withdraw Consent to marketing or promotional emails: Please click on the unsubscribe link in marketing or promotional emails. Please note that depending on the nature of the withdrawal of consent, we may be unable to continue to provide you with some or all of our products or services.

After we receive notification that you wish to withdraw your consent to receive marketing or promotional materials or communications, our systems may take up to 30 days to reflect your withdrawal. Therefore, you may still receive marketing or promotional materials or communications during this period.

If you withdraw your consent to receive marketing or promotional materials through a specific communication method (such as SMS), we may still communicate with you for other purposes about products and services through other communication methods to which you have subscribed (such as email) connect.

You may withdraw your consent to the collection, use and/or disclosure of your personal data held or controlled by us by submitting a written request(a) via the online feedback form https://accarbeauty.com/about-v2/ ; or (b) request deletion of your personal data. We will process such requests within a reasonable time after receiving notice of your withdrawal, and our systems may take up to 30 days to reflect your withdrawal. Once this is done, we will no longer collect, use and/or disclose your personal data except for compliance, regulatory or other lawful purposes.

Personal data management

We will use reasonable efforts to ensure the accuracy and completeness of personal data we use or disclose to other organizations. However, you should promptly notify us of any changes to your personal data. If you do not notify us of any changes, we are not responsible for the consequences of relying on inaccurate or incomplete personal data.

We will also establish reasonable security measures to ensure that your personal information is fully protected and safe, including taking reasonable security measures to prevent any illegal or accidental access, collection, use, disclosure, copying, Modification, leakage, loss, damage, deletion or alteration. However, we are not responsible for any unlawful or accidental access, collection, use, disclosure, copying, modification, leakage, loss, damage, deletion or alteration of personal data by a third party due to factors beyond our control.

If the personal data in our possession (i) is no longer needed for any reason related to the purpose for which it was originally collected, or (ii) it is no longer necessary for us to retain it for any other legal or business purpose, we will Measures are taken to ensure that such personal data is destroyed or anonymized.

If personal data is transferred out of Hong Kong, we will handle it in accordance with applicable laws, including: (i) obtaining your consent, unless exempted by applicable law or any other law, and (ii) taking reasonable steps to ensure that personal data is The overseas recipients are subject to a standard of protection that is at least equivalent to that under applicable law.

Information collected by third parties

AC Car Beauty uses the services of third-party vendors who may use cookies on the website. Advertisements on the Site may be served by third-party agents. These advertisements may also generate cookies, for example, to track how many people have viewed the advertisement. The collection, use and disclosure of information (including personal data) collected by these third-party cookies is subject to the privacy and data protection policies of the third-party provider and is beyond our control.

You can refuse third-party cookies through the settings on your browser. Please note that this may result in a loss of website functionality, limit your use of the website, or delay or affect the operation of the website.

Google Analytics

AC Car Beauty uses some Google Analytics features.

AC Car Beauty may use Google Analytics features for display advertising, including but not limited to the following: remarketing, Google Display Network Impression Reporting, Double-Click Program Manager integration, and Google Analytics Demographics and Interest Reporting. Using Google Ads Settings, you can click this link to opt out of Google Analytics for display advertising and customize Google Display Network ads.

AC Car Beauty also uses remarketing with Google Analytics to serve online ads; third-party vendors, including Google, may display AC Car Beauty ads on numerous sites across the Internet. AC Car Beauty and third-party vendors, including Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as Double-Click cookies) together to notify AC Car Beauty based on a visitor’s past visits, Optimize and serve ads, and report ad impressions, use of other advertising services, and interactions with those ad impressions and advertising services in connection with visits to AC Car Beauty. When you are logged into the AC Car Beauty website, AC Car Beauty may use your browsing behavior with the help of Google Analytics to connect it with any other information you have previously provided in accordance with this policy.

Disclaimer regarding third-party websites and their security

We do not guarantee the security of personal data and/or other information you provide on third-party websites. As part of our ongoing efforts to provide you value, we may select various third-party websites or applications to link to and frame within our Site and Services. Your acceptance and use of the third-party service provider’s website and/or services shall be subject to the Terms and Conditions as may be agreed between you and the third-party service provider and is at your own risk. After you accept an offer from a third-party service provider, the collection, use, disclosure, storage, transfer and processing of your data (including your personal data and any data we disclose to that third-party service provider) shall comply with the applicable The privacy policy of the third-party service provider shall be the data controller of such data. We therefore accept no responsibility or liability for the content, security arrangements (or lack thereof) and activities of these linked websites. Any inquiries or complaints relating to your acceptance or use of a Third Party Service Provider’s website and/or services should be directed to the relevant Third Party Service Provider accordingly.

Contact us

If you have any questions about your personal data or this policy, or any complaints about our collection, use or processing of your personal data, or questions about how we comply with applicable laws, you can leave a message online Contact us ( https://accarbeauty.com/about-v2/ ). Please clearly indicate in the “Your Information” box that you are making an inquiry, request or complaint related to data protection to ensure that it is handled in a timely manner. We will endeavor to deal with any inquiry, request or complaint promptly and fairly.

Governing law

This Policy and your use of the Website shall be governed in all respects by the laws of Hong Kong, and the parties irrevocably submit to the non-exclusive jurisdiction of the Hong Kong courts.

Updates to data protection policy

As part of our efforts to ensure that your personal data is properly managed, protected and processed, we will review our policies, procedures and procedures from time to time. In this regard, AC Car Beauty may update this policy to ensure that it is consistent with industry trends and any changes in legal or regulatory requirements. We reserve the right to modify the terms of this Policy at our sole discretion.

Subject to your legal rights, you agree to be bound by the terms of this policy as updated from time to time on our website. Any revised policy will be posted and available for review on our website. You hereby agree that your continued use of our website and/or services after any modification to this Policy shall be bound by the terms of such revised Policy.

We encourage you to visit the website frequently to ensure that you are fully aware of our latest policies on personal data protection.

Supplementary Provisions

Nothing in this Policy limits your rights under applicable law.

The terms of this policy can be severed. If any term or part of this policy is determined or declared to be illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability will not affect any other terms of this policy. Terms or part-terms thereof, and the remainder of this Policy shall not be affected by such illegal, invalid or unenforceable provisions or part-terms and shall continue to have full force and effect as if such illegal, invalid or unenforceable provisions were Terms, or parts of them, are never included in this policy.